Key takeaways
- iOS Safari and Android Chrome are first-class targets.
- All major desktop browsers support live sessions.
- Front/rear camera switching and orientation handling built in.
- Old or restricted devices fall back to verified upload.
Supported everywhere modern browsers run
Mobile: iOS Safari and Android Chrome are the primary targets and receive the most testing, since the overwhelming majority of captures happen on a phone.
Desktop: Chrome, Edge, Firefox, and Safari all support live sessions and screen sharing.
Camera behaviour
The customer can switch between front and rear cameras mid-session, which matters constantly in field work where the rear camera does the real job.
Portrait and landscape are both handled, with an on-screen orientation indicator so a guided step can ask for the framing it actually needs.
Fallbacks
Where a device cannot support live capture — an old browser, a locked-down corporate device — the flow degrades to a verified upload path so the inspection can still be completed.
Verification checks still run server-side on uploaded files.
For your staff
The workspace at virtualinspection.ai/app installs as a progressive web app on phones and tablets, giving inspectors a home-screen icon and better offline tolerance in the field.
People also ask
- Does it work on tablets?
- Yes, iPad and Android tablets are supported.
- What about in-app browsers like Facebook or Gmail?
- Camera access is limited in some in-app browsers; the flow detects this and prompts the customer to open the link in their default browser.
- Do we need any plugins?
- No plugins, extensions, or downloads.
Need a hand with something more specific?
help@virtualinspection.ai