Verified vehicle condition, VIN, and odometer capture
Auto lenders, dealers, and warranty providers lose meaningful money to VIN mismatches, edited odometer photos, and coverage claims on vehicles that don't match the file. Virtual Inspection Pro puts a verified, geo-locked capture layer in front of every one of those flows.
Vehicle service contract administrators sit between a shop that wants approval now and a book that cannot absorb unverified claims. Live video inspection closes that gap: the adjuster joins the technician on the lift, sees the failed component in place, captures verified stills, reads the VIN and odometer with OCR, and authorizes or denies with evidence in the file. The shop stops waiting for a field inspector, and the administrator stops paying for visits that a five-minute call would have settled.
U.S. extended warranty market size in 2025, growing at roughly 9% annually
Source: IMARC Group, 2025average service contract claim closure time across the industry
Source: Service contract industry statistics, 2026estimated cost of sending an independent inspector to a repair facility
Source: Blitzz, 2026Photoshopped odometer readings and reused VIN plates are among the top warranty fraud patterns.
Without pre- and post-coverage verified photos, disputes over pre-existing damage become expensive.
Sending every vehicle to an inspection lane doesn't scale for high-volume programs.
Owner receives a secure link to complete pre-coverage inspection.
Guided VIN, odometer, exterior, interior, and damage shots — all with OCR assist.
Every capture is tamper-checked and GPS-locked to a plausible location.
Coverage is bound against a verified condition file — not a screenshot.
A shop calls with a failed transmission on a covered vehicle. The adjuster joins by video, has the tech show the pan contents and the fluid condition, captures four verified stills, and reads the odometer and VIN on camera. Coverage is confirmed against the contract terms and the authorization number issues before the tech leaves the bay.
A claim is submitted for an engine failure two weeks after contract inception. On the video inspection the technician's own walk-around shows a bypassed sensor and prior repair work inconsistent with the claim narrative. The verified session, with annotated stills, supports the denial and survives the customer appeal.
Yes — bulk inspection sends, fleet-manager dashboards, and integrations with fleet management platforms are supported.
Yes. Geofence to the dealership, service center, or a specific radius.
Shops generally prefer them, because the alternative is a vehicle occupying a bay for days waiting on an inspector. Joining takes a texted link and no account.
On-call OCR extracts text from a captured frame so the adjuster verifies characters rather than transcribing from a blurry photo. Anything unreadable can be re-captured immediately.
Live sessions are inherently harder to stage than emailed photos, and every capture is time-stamped, geo-located to the facility, tamper-checked, and compared against prior claim media.
Yes. Session video, captured stills, annotations, adjuster notes, and OCR results package into one branded report attached to the claim.
Yes. Most administrators reserve physical inspections for high-dollar or suspicious claims and route the routine majority through video.
Looking for more general answers? Read the full FAQ.
Send a link in under a minute — no app install required.
See all industries we serve or explore the full feature set.
See verified remote capture in action, or dive straight into pricing built for teams that inspect at scale.