Guidance

Live Annotation and Markup Tools for Video Inspections & Support

Draw, point, label, and highlight directly on live video and captured images.

Markup turns 'the thing near the top left' into an unambiguous instruction. Annotate the live stream while you guide, or mark up a captured frame afterwards for the report.

The toolset

Everything you expect from a desktop annotator, tuned for live sessions.

  • Pointer, freehand draw, arrow, rectangle, circle, and text labels

  • Pointer / Draw / Erase mode toggle with keyboard shortcuts

  • Colour, stroke thickness, and font size controls

  • Saved style presets — Defect, Note, Pass, Fine detail, and your own

  • Snap-to alignment and smart guides for clean shapes

  • Instant undo and redo

Live guidance controls

Beyond markup, you can drive the guest device directly: live pointer, remote flashlight, and remote zoom at 1x, 2x, or 3x.

Replay and revise

Every annotation is versioned and saved to the session timeline. Scrub back to the exact moment, edit or delete a highlight, restore an earlier revision, and filter the replay by layer or by author role.

Frequently asked

Can annotations be corrected after the call?

Yes. Annotations are versioned, so you can edit, delete, or restore any prior revision from the session timeline.

Can the customer see my markup?

Yes — markup and the live pointer appear on their screen in real time, which is what makes guidance work.

Inspection & support

See it on a real session

Virtual Inspection Pro handles remote inspections. Virtual Support Pro handles remote customer support. Both run on the same secure platform.

Get started

Ready to run your first virtual inspection?

See verified remote capture in action, or dive straight into pricing built for teams that inspect at scale.

Privacy