AI
In-Call OCR — Extract Serial Numbers and Error Codes from Video
Capture a frame, pull the text out of it, and copy, share, or save it in one tap.
Reading a serial number over a shaky video call is where support and inspection calls go to die. OCR reads it for you, accurately, from the captured frame.
Capture, extract, use
Snap a frame during the session and run extraction immediately.
Region targeting with drag handles so you extract only what matters
Batch mode for multi-plate or multi-label captures
Language confirmation for non-English labels
Copy, share, or save the extracted text to the inspection record
Searchable afterwards
All extracted text is indexed. Search a keyword, serial, or error code and jump straight to the frame where it was detected.
Typical uses
VINs and odometers, appliance model plates, electrical panel labels, utility meters, router error displays, and software error dialogs on a shared screen.
Frequently asked
How accurate is extraction on a blurry frame?
Region targeting plus vision-model extraction handles most field conditions. When confidence is low the result is flagged for review rather than silently accepted.
Can I search old sessions for a serial number?
Yes. Full-text search runs across all saved OCR results and links back to the exact frame.
Inspection & support
See it on a real session
Virtual Inspection Pro handles remote inspections. Virtual Support Pro handles remote customer support. Both run on the same secure platform.