Verified damage assessment and scope documentation
Roofing runs on evidence. Whether you're scoping a repair, supplementing an insurance claim, or defending a workmanship dispute, the photos have to prove where they were taken and when. Virtual Inspection Pro makes that the default for every job.
Roofing is the vertical where photo evidence is most contested and most dangerous to gather. Verified capture from a crew already on the roof — or from a homeowner on the ground with guided prompts — produces dated, geo-locked documentation that supports a claim or protects against one. Live video lets an estimator or adjuster direct the shots they need without a second climb, and annotations mark the exact hail bruise, lifted shingle, or flashing failure in the frame.
annual U.S. insurance fraud losses, with storm and roofing claims a persistent focus area
Source: Claims industry statistics, 2025carriers increasingly accept guided homeowner and contractor capture for exterior inspections
Source: Truepic, Insurance Innovators USA 2025Adjusters push back on photos that can't prove location or date. Verified capture removes that argument.
Driving to every lead is expensive. A guided homeowner capture qualifies the job before you commit a crew.
Without a verified pre- and post-job record, a warranty claim becomes your word against theirs.
Text the homeowner a link to start a guided exterior capture.
Prompted shots for each elevation, with GPS locked to the property address.
Review verified photos and annotate damage areas for the estimate or claim.
Send a branded PDF scope or claim package to the homeowner and carrier.
After a storm, the crew captures the roof with a guided template: each slope, test squares, and close-ups of impact marks, all geo-locked to the address and time-stamped within days of the event. When the carrier questions the date of loss, the metadata answers it and the supplement is approved.
A homeowner sends a guided ground-level capture and a drone operator's images while the estimator directs the session live. Between the two, pitch, layers, penetrations, and gutter condition are documented well enough for a firm quote, and the climb happens on installation day rather than during sales.
Yes. Use aerial for measurements and Virtual Inspection Pro for verified ground-level and detail evidence in the same job file.
Verified capture with GPS, timestamps, and tamper checks is stronger evidence than an unverified phone photo, which is what carriers usually receive today.
Yes. Drone stills can be added to the report, and the verified ground and live-session captures supply the metadata chain drone files often lack.
Acceptance depends on the carrier, but verified capture with GPS, timestamps, and tamper checks is materially stronger than unverified phone photos and is the direction carrier programs are moving.
Documenting pre-existing conditions before work starts is the cheapest insurance there is. A dated record of a cracked skylight or damaged siding stops it becoming your problem later.
Capture is a single large shutter target in the browser, and the guided prompts read out in order so a crew member is not navigating a complicated interface at height.
Yes, as a branded web view or PDF through an expiring link, which also serves as a strong sales artifact.
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