Verified equipment condition without shipping an inspector
Equipment lenders and lessors need to know the collateral exists, matches the schedule, and is in the condition the borrower claims. Virtual Inspection Pro delivers that verification in minutes, from anywhere the equipment sits.
Equipment files fail audits for boring reasons: an unreadable serial plate, an hour meter photographed at the wrong angle, an attachment that was never pictured at all. A guided virtual inspection prompts for each required shot in order, and a live support call lets your asset manager take over the moment something is unclear — pointing at the exact panel to open, zooming the borrower's camera onto a data plate, or asking for one more angle before the session ends. The result is a complete, verified file on the first attempt instead of a chase over the following week.
verified customer-completed capture is now an accepted channel across finance and insurance inspection programs
Source: Truepic, Insurance Innovators USA 2025estimated annual U.S. fraud losses across insurance lines, the same evidence problem asset-backed lenders face
Source: Claims industry statistics, 2025Fraudulent applications submit stock photos or images of equipment that isn't actually on-site. Standard photo requests can't detect it.
Wrong or missing serial numbers cause funding delays and downstream disputes.
Sending a third-party inspector to every deal kills margins on small tickets.
Send the borrower a secure inspection link.
Guided prompts require serial number, VIN, condition shots, and a short video walkaround.
Every capture is stamped with time, GPS, and device fingerprint. Tamper detection blocks recycled or edited images.
Your team reviews a verified condition report and funds the deal — or requests a re-capture.
Rather than routing an inspector between yards, the portfolio manager sends twelve links. Each yard contact walks their trailers, the guided template forces VIN plate, tires, floor, and door shots, and geofencing confirms each asset is at the yard it should be. Two trailers come back at the wrong location — an exception the team resolves the same day rather than at the next annual audit.
A dealer submits an application for a used excavator; the hour-meter photo is glare-washed and unreadable. The credit analyst opens a live session with the dealer's yard tech, has him shade the display with his hand, captures a clean still, and annotates the reading. The hold clears in under ten minutes and the annotated frame is filed with the funding package.
Yes. Templates support required video steps with duration minimums and continuous integrity checks.
The workflow runs on any modern browser with a camera — no cellular coverage assumptions beyond what the borrower's own device already handles.
Yes. The guided template requires close-up captures of the serial or data plate and the meter, and on-call OCR reads the values so your team compares extracted text against the application rather than squinting at a photo. If a plate is damaged or painted over, the reviewer can request alternate identifiers during the same session.
Captures are geo-locked and time-boxed, and reused-image detection compares submissions across your portfolio. Combined with a required continuous video pan around the asset, substituting a machine is far harder than it is with emailed stills.
It is often the strongest use case. Sending a link to every obligor once a year costs a fraction of field audits, and side-by-side comparison against the origination capture makes condition drift obvious.
Most guided single-asset walk-throughs run three to six minutes in the browser with no app install, which is why completion rates stay high even with equipment operators mid-shift.
Yes. Report templates support your logo, title, and accent color, so files shared with syndicators or participants look like your documents rather than a vendor's.
Looking for more general answers? Read the full FAQ.
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