Blog

AB 1738: California Governor Signs Law for Virtual Building Inspections

California AB 1738 requires covered cities and counties to offer remote inspections for specified residential work by 2028. Learn the final scope, deadlines, safeguards, and implementation steps.

The 10 Best Virtual Inspection and Support Software Platforms

AI-Generated Inspection Reports: Getting Quality You Can Send

How to produce inspection reports with AI that a client, carrier, or building official will accept — structure, grounding, review gates, and what never to automate.

San Diego, California's Virtual Inspection Program

Reduce Support Calls and Misdiagnosis With Live Virtual Video Support

Remote Video Support for Field Service: The ROI Model

How to build a defensible business case for remote video support — the four value drivers, the metrics to instrument, and a worked example.

Zoom vs. a Virtual Inspection Platform: What Is Actually Different

Zoom is excellent for meetings. Field inspection is a different job. Here is the gap analysis for teams deciding whether to buy a dedicated tool.

Photo Fraud in Claims — and How Verified Capture Stops It

The five ways photo evidence gets faked in claims and field inspections, why metadata checks are not enough, and what capture-side verification actually blocks.

Virtual Inspection Checklist: Footing, Framing, and Final

A field-tested checklist for running permit-ready remote inspections, with what to capture at footing, framing, and final, and the shots that get jobs rejected.

AI-Assisted Diagnosis in Field Inspections: What It Can and Cannot Do

An honest assessment of where AI helps during a live inspection, where it fails, and how to keep a human accountable for every verdict.

What a Truck Roll Really Costs — and How to Cut It

The full cost of dispatching a technician, how to calculate yours, and which visit types remote video can remove without hurting service quality.

How virtual inspections and support reduce truck rolls

First-Visit Resolution With Virtual Inspection Software

Virtual Property Inspections for Underwriting and Renewals

How carriers and MGAs use remote video surveys to price risk, verify condition at renewal, and cover more properties than a field inspection budget allows.

Chain of Custody for Digital Inspection Evidence

What chain of custody means for photos and video captured in the field, the five links that must be unbroken, and how to document them without extra work.

How a Building Department Launches a Remote Inspection Program in 90 Days

A practical 90-day rollout plan for building departments adding remote video inspections: scope, policy, technology, inspector training, and the metrics to publish.

FaceTime vs. Virtual Inspection Software for Field Work

FaceTime is free and everyone has it. Here is exactly where it breaks down for inspections, and what a purpose-built platform adds.

Remote Claims Adjusting With Live Video: Workflow and Evidence

The end-to-end workflow for adjusting a claim over live video — triage rules, the evidence set, documentation standards, and where cycle time actually improves.

GPS-Verified Photos: How Location Proof Works and Where It Fails

How location verification is captured and validated on inspection photos, realistic accuracy expectations, and the failure cases every program should plan for.

What the IBC and IRC Say About Remote Virtual Inspections

How model building codes handle remote inspection: the discretion given to the building official, alternative means of compliance, and what that means for your program.